In order to reduce operating costs and raise awareness in society about the relevance of its services, IGUÁ seeks to remain close to the users of its services, making communication channels available, providing information that serves the collective interest and proactively resolving environmental and social problems. IGUÁ promotes and supports environmental awareness and educational initiatives in its communities. It promotes awareness program such as “Grease doesn‘t go in the drain”, “Mobile service”, “Rain water isn’t sewage”, “Water and citizenship for life” and its “Open doors program”.