IGUÁ operates 14 concessions and 4 public-private partnerships providing public water and sewage services indirectly to more than 6.5 million people. Due to the experience that it has in the sector, it develops and implements new technologies, allowing for improved cost/benefit ratios on its services both for the granting authority as well as the end user, the optimization of its investments and the reduction of operating and commercial losses that have historically existed in this industry. These actions result in the provision of differentiated quality services that are perceived by users, with an 85% satisfaction rate in surveys conducted by independent companies, as well as a maximization of operating results and the return on investments.